Returns
Refunds & Replacement
Policy for returns, replacements and refunds
- 1. We aim to provide quality goods delivered within the promised timeframe without compromising quality.
- 2. We do not offer exchanges, replacements, or refunds except under specific circumstances.
- 3. Returns/replacements are accepted only for:
(i) Manufacturing defects,
(ii) Damage at delivery,
(iii) Wrong goods delivered, or
(iv) Incorrect quantity. - 4. Issues must be reported with photographs via your Account within 48 hours of delivery. Approval is at the sole discretion of WRN’s service team.
- 5. Replacements are initiated upon receipt of the defective item (allow 1–3 weeks for processing).
- 6. Items must be returned in original packaging, unaltered, and via a traceable carrier as specified by WRN. All approved return costs will be borne by WRN.
- 7. For assistance, contact: [email protected]