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All stock is held at our facility in High Wycombe, England. For items listed as “In stock and ready for immediate dispatch”,
our team will contact you within one business day to arrange delivery.
For items with a lead time, the displayed lead time reflects the estimated period from order placement to delivery.
Please note that lead times may vary.
Should you have any specific requirements, please contact us.
Returns Information
We strive to ensure satisfaction with every WATERROWER | NOHRD product purchase. If you are unhappy with your purchase,
the following guidelines explain how to process a return or cancellation.
1. Returns and Cancellation Period
· Returns are accepted within 30 days from the date of delivery.
· For orders containing multiple products with separate delivery dates, the 30-day return period applies to each product individually, starting from the date each product was delivered.
· Order cancellation is accepted up to midday on the working day before the scheduled delivery or installation date.
Periodic maintenance is required to maintain the condition of the water in the tank. We strongly advise using municipal tap water to keep it free from bacteria and algae, etc. The tank must be refreshed periodically by adding a water purification tablet provided in the back of the owner's manual. If water discoloration occurs add a purification tablet immediately. If the water does not clear, we recommend emptying the tank, flushing it out with clean water, and refilling, adding a purification tablet.
Never use chlorine bleach in the tank as this will irreparably damage the polycarbonate tank.
