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All stock is held at our facility in High Wycombe, England. For items listed as “In stock and ready for immediate dispatch”, our team will contact you within one business day to arrange delivery. For items with a lead time, the displayed lead time reflects the estimated period from order placement to delivery. Please note that lead times may vary. Should you have any specific requirements, please contact us.

We strive to ensure satisfaction with every WATERROWER | NOHRD product purchase. If you are unhappy with your purchase, the following guidelines explain how to process a return or cancellation.
1. Returns and Cancellation Period

• · Returns are accepted within 30 days from the date of delivery.
• · For orders containing multiple products with separate delivery dates, the 30-day return period applies to each product individually, starting from the date each product was delivered.
• · Order cancellation is accepted up to midday on the working day before the scheduled delivery or installation date.