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All stock is held at our facility in High Wycombe, England. For items listed as “In stock and ready for immediate dispatch”,
our team will contact you within one business day to arrange delivery.
For items with a lead time, the displayed lead time reflects the estimated period from order placement to delivery.
Please note that lead times may vary.
Should you have any specific requirements, please contact us.
Returns Information
We strive to ensure satisfaction with every WATERROWER | NOHRD product purchase. If you are unhappy with your purchase,
the following guidelines explain how to process a return or cancellation.
1. Returns and Cancellation Period
· Returns are accepted within 30 days from the date of delivery.
· For orders containing multiple products with separate delivery dates, the 30-day return period applies to each product individually, starting from the date each product was delivered.
· Order cancellation is accepted up to midday on the working day before the scheduled delivery or installation date.
The WaterRower is made of high-quality solid wood, which makes our rowing machine particularly robust and durable. And wood is a natural product, so over the years the wood can change color slightly with constant use. To ensure that the oiled wood retains its beautiful color in the long term, we recommend regular treatment with our care set.
The cloths remove dust and dirt without causing annoying scratches. If small dents or scratches appear on the WaterRower, the wood can be carefully roughened with the included sanding fleece and treated with the wood care oil.
The plastic parts on the WaterRower and the tank can be cleaned and cared for with the cleaner and the care tablets.